Frequently Asked Questions
Please reach us at (931) 265-8512 if you cannot find an answer to your question.
General Questions
What are your typical hours of operation?
We are available Monday through Friday from 8:00 AM to 6:00 PM. Weekend cleanings are available by special appointment to accommodate your schedule.
Do I need to provide any cleaning supplies or equipment?
No, we provide all professional-grade cleaning products and high-performance equipment. If you prefer us to use a specific product you provide, just let us know.
Furnished Residential Cleaning
Should I tidy up my home before the cleaners arrive?
We recommend a light tidy-up of toys, clothes, and clutter so our team can focus their time on deep cleaning the surfaces of your home for the best possible result.
How do you handle fragile or valuable items?
Our team is trained to handle every item with extreme care. We use specialized cleaning tools for delicate surfaces and always prioritize safety when navigating around your valuables.
Vacant Residential Cleaning
What is included in a move-in or move-out cleaning?
Our vacant cleaning service is exceptionally thorough, covering interior cabinet wiping, baseboards, door frames, and appliance interiors to ensure the home is pristine for the next occupant.
Does the electricity and water need to be turned on?
Yes, for our team to perform a complete cleaning, we require active electricity and running water in the building during the service time.